We offer a 15 day return policy from the date of purchase. If for any reason you are not satisfied with your purchase, return it unused in the original packaging for a full refund. We do not pay for return shipping. Any refund given could take up to 30 days, although normally it takes 3 to 7 business days once the refund is approved. If you receive a package that is visibly damaged you must file a claim with the shipper. All warranty issues are to be taken up with the manufacturer. If you receive your package and the box is fine but the item is damaged contact us within 48 hrs and we will send a call tag for the item, after receiving and inspecting the item we will then issue a replacement. In the event that you order a one of a kind item and it arrives damaged, we will send a call tag and replace the item with one of equal or lesser value. Any items that are returned after being used will be denied and returned to the customer. We at anytime reserve the right to change this policy without notice.
Terms and Conditions :
Before entering this site you must agree to the terms and conditions. You are at least 18 years of age, in some cases 21 depending where you live. Check with your local laws to view or purchase tobacco products in your city-state or country. All products are for Legal use only. By entering this site you are releasing Chief Cottonmouth or anybody affiliated with Chief Cottonmouth, including but not limited to, owners, employees, associates officers, affiliates or anyone else mentioned or not mentioned from all liability direct or indirect punitive or consequential. These Terms and Conditions may be changed at anytime without notice.
Shipping & Delivery:
The name on the the billing and shipping address must be the same and in the same state and country !
We now ship worldwide !
Chief Cottonmouth Inc is NOT liable in the event your order is ceased in customs. Check with your local laws before ordering.
Glass Pipes will not be sold to the following states:Idaho, Indiana, Iowa, Pennsylvania, Oklahoma and TennesseeWe reserve the right to refuse shipping to anyone anywhere at our discretion.X